Regulated voice and text on personal phones can be captured and recorded, reducing the risk of fines for non-compliant communications
FRISCO, Texas & LEEDS, England–(BUSINESS WIRE)–#portable—Tango Networks, today announced a solution to automatically capture calls and text messages on personal cell phones for recording, helping banks and financial services companies avoid hundreds of millions of dollars in fines for breach of compliance.
Financial industry regulators are fining major banks and financial services firms for employees doing business on personal cellphones. US and UK regulations require communications about financial transactions involving securities to be recorded and retained.
Tango Networks Mobile-X™ Extend makes it easy to capture and record voice and text communications on any smartphone, including Bring-Your-Own-Device (BYOD) personal phones. Now, financial services employees can use personal phones for regulated communications without violating registration rules.
“Every second counts when responding to an opportunity in the financial markets. That’s why financial services professionals often use personal cell phones to quickly communicate with their customers when they’re away from their desks,” said Andrew Bale, executive vice president of Tango Networks. “Tango Extend™ ensures these professionals can be mobile, customer-facing and compliant all at the same time.”
Tango Extend enables an eSIM in the personal BYOD phone to control the financial services business. Business and personal communications over the phone are separated and secured as dual people.
The commercial persona uses the company identity and number for communications. Business voice and text can be captured and recorded by the same recording system used by the company for landlines. During this time, personal communications remain private and use the employee’s personal identity and number.
Tango Extend requires no phone app or special training. Winner of more than 10 Best New Product awards and backed by more than 90 patents, the Mobile-X platform incorporates breakthrough fixed-mobile convergence technology to enable businesses to transform operations, streamline collaboration and increase employee productivity at all levels.
Businesses use the solutions for work-from-anywhere programs, remote workers and work-from-home employees, hybrid work programs, distributed workforces, officeless workers, frontline workers and workers moving.
Learn more at tango-networks.com.
Tango Extend and Mobile-X are registered trademarks of Tango Networks Inc.
Tango Networks media contact:
Adam Boone, Vice President of Strategic Planning